ORDER TRACKING

 

How will my order be delivered to me?

Once the order is placed, we ship out the order through one of our various courier partners who are reputed logistic service providers. We provide quick shipping and timely delivery of our products. Rest assured, your orders will reach you in no time. Have a delightful expedited delivery experience.

How can I track my order?

Once your order has been shipped you will get an e-mail and SMS informing you the details of the courier partner, AWB (Tracking number) number and the estimated date of delivery. You can check the status of your order on 'My Orders' page.

 

What is the estimated time of delivery?

The delivery time varies from cities to cities. Normally, it takes 1 – 2 days for all metros & Tier 1 cities. Tier 2 & 3 cities may take 2 to 3 days. Some cities in northeast India & J&K may take upto 4 days.

 

Will I receive all the products in the order together?

Yes, you will receive all the products in the order together.

 

Do I have to pay shipping charges?

No. We provide free shipping within India on all the products purchased on our website.

 

How should I prepare for my order delivery?

We understand that you can’t wait at your delivery address all the time, and that is exactly why we will drop in a call to understand your delivery requirements and deliver as per your convenience.

 

Do you deliver internationally?

Right now, we do not deliver internationally. You can make a purchase from anywhere in the world using Indian currency as mode of payment as long as the shipping address is within India.

 

I got an email/sms saying the product has been delivered, but I haven’t received any delivery.

Please drop us a mail. We’ll investigate into the matter with our logistics partner. Do not worry. We will make sure you receive your order.

 

Can I modify the address/Phone number for the delivery?

Yes. As long as we have delivery capabilities in the modified address, you can change the address or contact details for the delivery. Please drop us a mail.

 

Can I check the product at the time of delivery?

No, you cannot check the product at the time of delivery. However, in case you do not like the product, you can always return it back as per our no questions asked returns policy within 15 days